Privacy Policy

Enneagram Guide a platform owned and operated by Arkipelago LLC (“Arkipelago,” “Company,” “We,” “Our,” or “Us”), respects your privacy and is committed to protecting it through our compliance with this policy. This document details the types of information we may collect or that you may provide when you access, use, or register with https://enneagram.guide (the “Service”) and our practices for using, maintaining, protecting, and disclosing that information.

Please read this carefully to understand our policies and practices regarding your information and how we will treat it. By using our Service, you agree to this Privacy Policy. Your continued use of our Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect and How We Collect It

We collect information from and about users of our Services:

  • Directly from you when you provide it to us.
  • Automatically when you use the Services.

Information You Provide to Us

When you use or register with the Services, we may ask you to provide information by which you may be personally identified, such as your name or email address (“Personal Information”).

This information includes:

Test Responses
If you complete a personality assessment on our website, we collect your responses to generate your result. We treat your responses and your results as confidential information.
Account Information
If you choose to save your results or sign up for an account, we will collect your email address.
Correspondence
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Assessment and Tools Interaction
Any information you provide when interacting with our assessment engine and tools.

Automatic Information Collection

When you access or use the Services, we may use technology to automatically collect:

Usage Details
When you access and use the Services, we may automatically collect certain details of your access to and use of the Services, including traffic data, logs, and other communication data.
Device Information
We may collect information about your computer, mobile device, and internet connection, including the device's IP address, operating system, and browser type.
Log Files
Like many website operators, we also collect information that your browser sends whenever you visit our website (called a "log file"). These log files may include information such as your computer's IP address, browser type, and time zone.
Web Beacons and Pixels
These are electronic images used in our marketing emails to track open rates and click-through rates.

Not for Use by Healthcare Providers

We do not intend uses of the Services to create obligations under the Health Insurance Portability and Accountability Act, as amended and supplemented (“HIPAA”), and make no representations that the Services satisfy HIPAA requirements. HIPAA does not apply to self-generated user data related to the Services.

Cookies and Tracking

Our Services use cookies, which are small text files intended to make the Services better for you to use. In general, cookies are used to retain preferences and provide tracking data to third-party applications like Google Analytics.

You may, however, disable cookies on the Services. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Use of Personal Information We Collect

We may use the information we collect from you in the following ways:

  • To provide an analysis of your assessment responses and generate your personality insights.
  • To improve the accuracy of our test algorithms.
  • To set up your account with us (if you choose to create one).
  • To personalize your user experience.
  • To conduct an aggregated analysis of the performance of our Services.
  • To detect and prevent fraud or security issues.

All the data we collect at Enneagram Guide is necessary for us to deliver the services you use. The amount we collect has been minimized wherever possible to respect your privacy.

How We May Share Information We Collect

We do not sell your personal data.

However, we may share information in the following specific scenarios:

Third-Party Processing
Our service utilizes a third-party API to analyze your test responses and generate insights. When you use our assessment engine and tools, your input data is securely transmitted to this third-party provider for the sole purpose of generating your results.
Service Providers
We may share information with third-party service providers that perform services on our behalf, such as hosting providers, analytics providers (Google Analytics), and email delivery services.
Business Transfers
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.
Legal Requirements
We may share information to respond to lawful requests and legal processes.
Safety
We may share information to protect the rights and property of Enneagram Guide, our agents, customers, and others.

Legal Basis for Processing Personal Information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you (e.g., generating your test results); (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so.

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so. When we have no ongoing legitimate business need to process personal information, we will either delete or anonymize it.

Security of Your Personal Information

The security of your Personal Information is important to us. Enneagram Guide takes reasonable security measures to protect your Personal Information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.

Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your data:

  • Access and Correction: You may access, correct, update, or request deletion of your personal information.
  • Opt-Out: You have the right to opt-out of marketing communications (if any) we send you at any time.
  • California Residents: Under the CCPA, you have the right to request disclosure of data collection practices and request deletion of your personal information.

To exercise any of these rights, please contact us.

Notice Concerning The Information Of Children

Enneagram Guide is intended for people 18 years and older. We do not knowingly collect any information from children under the age of 18. Please contact us if your child has provided Personal Information to us and we will delete the information.

International Data Transfers

We are located in the United States. Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Changes to This Policy

Enneagram Guide may change this Policy from time to time. If we make any changes, we will update the “Last Updated” date at the bottom of this policy. We encourage you to review this Policy whenever you visit the Services to understand how your Personal Information is used.

Contact Information

If you have any questions about this Policy or our practices, please contact us:

Arkipelago LLC

11575 SW Pacific Hwy Ste. 196, Tigard, OR 97223

Email: guide-help@enneagram.guide